Lunara - Personalized Bedtime Stories for Your Child

Introduction

This Privacy Policy explains how Lunara ("we," "our," or "us") collects, uses, discloses, and protects your information when you use our AI-powered bedtime stories application. By using our app, you agree to the collection and use of information in accordance with this policy.

We are committed to protecting your privacy and the privacy of your children. This policy describes our practices regarding information we collect from users of our service, including parents, guardians, and children.

Information We Collect

We collect information to provide, maintain, and improve our services. The types of information we collect depend on how you use our app.

Data Linked to You

These data types may be collected and associated with your identity:

Category	Data	Purpose
Contact Information	Name, Email Address	Account creation, app functionality, customer support, marketing communications
Contact Information	Phone Number	Account verification, app functionality, customer support
Identifiers	User ID, Device ID	App functionality, account management, personalization
Sensitive Information	Child's name, age, preferences, story preferences, bedtime routines	Story personalization, content customization, app functionality
Usage Data	Product interactions, story preferences, reading history, app features used	Analytics, app improvement, personalization
Diagnostics	Crash Data, Performance Data, Other Diagnostic Data	Analytics, app stability, bug fixes
Payment Information	Subscription status, purchase history (processed by third-party payment processors)	Subscription management, app functionality

Data Not Linked to You

These data types may be collected but are not associated with your identity:

Usage Data

Aggregated product interactions, general app usage patterns (anonymized)

Purpose: Analytics, app improvement

Diagnostics

Aggregated crash and performance data (anonymized)

Purpose: Analytics, app stability improvements

How We Use Your Information

We use the collected information for the following purposes:

Provide and operate app features: To deliver personalized bedtime stories, manage your account, and enable core app functionality
Personalize your experience: To customize stories based on your child's name, preferences, age, and interests
Improve app performance and reliability: To identify and fix bugs, optimize performance, and enhance user experience
Communicate with you: To send important updates, respond to support requests, and provide customer service
Monitor usage and enhance security: To detect and prevent fraud, abuse, and security threats
Marketing communications: To send you promotional emails about new features, updates, and special offers (you can opt-out at any time). We never sell your data to third parties for advertising purposes.
Legal compliance: To comply with applicable laws, regulations, and legal processes

Sensitive Information Notice

Our app collects information related to your child, including their name, age, preferences, and story-related data. This information is considered sensitive and is handled with the utmost care.

Our Commitment:

We collect this information solely to personalize your child's bedtime story experience
We do not sell, rent, or share this information with third parties for advertising or marketing purposes
We implement industry-standard security measures to protect this sensitive data
You can request deletion of this information at any time

We comply with the Children's Online Privacy Protection Act (COPPA) and other applicable privacy laws. We do not knowingly collect personal information from children under 13 without verifiable parental consent.

Data Storage & Security

We take the security of your data seriously and implement appropriate technical and organizational measures to protect your information.

Security Measures

Encryption of data in transit using SSL/TLS protocols
Encryption of sensitive data at rest
Secure cloud infrastructure with industry-leading providers
Regular security audits and vulnerability assessments
Access controls and authentication mechanisms
Regular backups and disaster recovery procedures

Important: While we implement reasonable security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your data to the best of our ability.

Third-Party Services

We may use third-party services to help us operate our app and provide services to you. These services may have access to your information as necessary to perform their functions.

Service Providers

Authentication and Account Management: Services like Firebase Authentication for secure user authentication
Analytics and Crash Reporting: Services to help us understand app usage and fix issues (data is anonymized where possible)
Subscription and Payment Processing: Third-party payment processors (e.g., Apple App Store, Google Play Store) handle subscription transactions
Cloud Infrastructure: Cloud service providers for data storage and hosting
AI Services: Third-party AI providers to generate personalized story content

These third-party services have their own privacy policies governing the collection and use of your information. We encourage you to review their privacy policies. We only share information with these services as necessary to provide our services to you.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. We are committed to honoring these rights:

Your Rights Include:

Right to Access: Request a copy of the personal information we hold about you
Right to Correction: Request correction of inaccurate or incomplete information
Right to Deletion: Request deletion of your personal information (subject to certain exceptions)
Right to Withdraw Consent: Withdraw your consent for data processing where processing is based on consent
Right to Data Portability: Request transfer of your data to another service provider
Right to Object: Object to processing of your personal information for certain purposes
Right to Opt-Out: Opt-out of marketing communications at any time

To Exercise Your Rights:

We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

Children's Privacy

Lunara is designed for families and children, and we take children's privacy very seriously.

COPPA Compliance

We comply with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children under 13 without verifiable parental consent.

Parental Controls

Parents and guardians can:

Review the information we collect about their child
Request deletion of their child's information
Refuse to permit further collection of their child's information
Request access to their child's information

If you believe we have collected information from a child under 13 without proper consent, please contact us immediately at justin@askarcher.ai

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Account Information: Retained while your account is active and for a reasonable period after account deletion to comply with legal obligations
Usage Data: Retained for analytics and improvement purposes, typically in anonymized form
Legal Requirements: Some information may be retained longer if required by law or for legitimate business purposes

When you request deletion of your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy, regardless of where it is processed or stored.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make changes, we will:

Update the "Last Updated" date at the top of this policy
Notify you of material changes via email or in-app notification
Post the updated policy on our website

Your continued use of our app after changes become effective constitutes acceptance of the updated Privacy Policy. We encourage you to review this policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Justin Cose

Email: justin@askarcher.ai

For data deletion requests or privacy-related inquiries, please email: justinrcose@gmail.com

Privacy Policy

Summary (Plain Language)